Our Tenant Satisfaction Survey is LIVE! This is your chance to tell us what we do well and what we could be doing better. Plus, when you complete the survey…
Read MoreResident information
Shal Housing Shortlisted for Innovative Asset Management Award

Christmas opening times
We’ll close at 12:00 noon on Friday 22 December 2023 and re-open at 7:30 am on Tuesday 2 January 2024. Information and services are available while we’re closed. Send the…
Read MoreDisrepair claims
We have been made aware that some residents in our homes are being contacted by claims management companies, encouraging them to make claims for disrepair in their properties. These companies…
Read MoreTenant Satisfaction Survey 2023
Here you can find out more about the tenant satisfaction that’ll be on its way to your soon.
Read MoreDo you normally vote?
The deadline to register to vote in any local elections taking place in Somerset on 4 May 2023 is 11:59 pm on Monday 17 April. It’s quick and easy to…
Read MoreUp-date on SHAL’s repairs service
Over the past year we’ve been working hard to ensure we can continue to provide our response repairs service as well as our planned improvement programme in the face of…
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