You can report anti-social behaviour by text 24/7. Just text ASB (plus a message) to 07984 355553 and your Housing Officer will call you back to discuss the incident and what can be done.
We hope all our tenants will respect their community. We know, at times, there can be difficulties because of a neighbour’s behaviour. This can be caused by lifestyle differences (for instance families with young children living next to elderly people or shift workers) or boundary disputes (including overhanging trees, for instance) but it can sometimes be caused by anti-social behaviour.
We have a policy on our approach to anti-social behaviour and defines anti-social behaviour as including:
- excessive noise
- intimidation and harassment
- aggressive and threatening language and behaviour
- dumping of vehicles
- actual violence against people and property
- hate behaviour that targets members of identified groups because of their perceived differences
- offensive drunkenness
- using housing accommodation for unlawful purposes
- selling drugs
Further information and advice about your neighbourhood and community can be found on the Avon & Somerset Constabulary website.
An occasional problem will normally be dealt with by pleasant, non-confrontational, face-to-face discussion between the person wronged and the person causing the problem.
We know not all our communities are the safe places we’d like them to be. Like many areas across the UK, Somerset has been targeted by County Lines. We take reports of this activity very seriously and take robust action as a response.
Anyone complaining about or suffering from domestic abuse can speak to us and we’ll do everything we can to help. You can find out more online.