SHAL will always grant weekly assured tenancies on- social rent; or
- an affordable rent set at 80% market value at the date of letting.
- Only newly built properties funded with some financial assistance from the Homes and Communities Agency (or any successor body) will be charged affordable rents.
- SHAL will, usually, advertise vacant properties through Homefinder Somerset and give preference to its own tenants for 1 in 4 lettings.
- In offering applicants a tenancy, SHAL will expect those applicants, on accepting that offer, to comply with all the requirements of the tenancy agreement including, but not limited to, paying the rent, avoiding anti-social behaviour and avoiding criminal activity and tenancy fraud. SHAL will seek to evict those in serious breach of the tenancy agreement.
- SHAL will not re-house tenants it has evicted for breaches of the tenancy agreement at any time.
- SHAL will allow members of a family to succeed to a tenancy in accordance with statutory rights only.
- SHAL will provide advice on benefits and signpost tenants to sources of housing advice where a tenancy is coming to an end.
- SHAL will provide advice to tenants wishing to move to a smaller property than they currently occupy, either remaining with SHAL or moving to property owned by another landlord.
- SHAL participates in an internet based mutual exchange service and will provide advice and support to tenants wishing to use the service.
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