If you fall behind with your rent or you need help managing your money please contact your Housing Officer ASAP. We’re here to work with you to get the help and support you may need to pay the rent and look after your home.
Debt and money advice
If you’re experiencing problems with debt you’re not on your own. Free help and advice is available from organisations who can help you deal with the causes and consequences of your money worries, and the impact it can have on your daily life. For example:
StepChange Debt Charity is the new name for the UK’s leading debt advice organization. Previously known as Consumer Credit Counselling Service (CCCS) they have over 20 years’ experience of helping people become debt free.
Money Helper can help if you’re worried about debt. You don’t need to struggle alone. Speaking to a trained and experienced debt adviser about your situation can help you see what the best decision for you might be.
Citizens Advice gives you the self-help information you need to solve your problems.
Turn2us is a free service that helps people in financial need to access welfare benefits, charitable grants and other financial help – online, by phone and face to face through partner organisations. Their website can help you find financial support, quickly and easily, based on your circumstances.
Utility bills
If you’re struggling to pay your energy bills or get a bill you can’t afford, take steps to sort out the problem as soon as possible. If you don’t pay your gas and electricity debts, you risk being cut off.
Both StepChange and Citizens Advice offer guidance on dealing with debts on your utility bills. Wessex Water also has information on their website about how they can help you with water bills.
Benefits advice
Around 52% or our tenants claim Universal Credit and around 13% claim Housing Benefit. Your Housing Officer can provide advice on and assistance with claiming benefits you may be entitled to – and getting additional financial help if you’re struggling.
Minimum wage(s)
Do you know about the minimum wage(s)? Read this article to find out more.
