
Policies
All our tenant-focused policies, in one place.
We have organised our policies into groups, making it easier to find what you need. If you can’t find a policy, or have any questions, email reception@shal.org and we’ll do our best to help.
Tenancies & home ownership
Allocations Policy
Right to Acquire (RTA) Policy
Shared Ownership Policy
Tenancy Policy
Your home & household
Adaptations Policy
Anti-Social Behaviour & Harassment Policy
Mutual Exchange Policy
Pest Management Policy
Pet Policy
Rainbow Fund Policy
Tenancy Management Policy
Tenant Access to Loft Policy
How we work
Compensation Policy
Complaints Policy
Safeguarding Policy
Shareholder and Membership Policy
Unacceptable Behaviour Policy

