A home should always be more than just four walls and a roof

The Social Housing Green Paper was published in August 2018 and was called a New Deal for Social Housing.

This week the government took the next step and published the long awaited White Paper called The Charter for Social Housing Residents and focusses on:

  1. To be safe in your home
  2. To know how your landlord is performing
  3. To have your complaints dealt with promptly and fairly
  4. To be treated with respect, backed by a strong consumer regulator for tenants
  5. To have your voice heard by your landlord
  6. To have a good quality home and neighbourhood to live in
  7. To be supported to take your first step to ownership

You can take a look here but if you’d prefer to have a copy sent in the post just email Lee@shal.org.

76 pages can be overwhelming but it’s an important document and we’d like to know what you think. The 6 page Executive Summary is a lot easier to digest!