Did you know:
- From January 2018, customers can receive up to 100% of their UC award, including housing costs, in advance. The repayment period has been extended to 12 months.
- From February 2018, the 7 day wait will be removed for all customers. This means no customer should wait more than 5 weeks for their first payment. Waiting days still apply to legacy benefits.
- From April 2018, customers transferring from Housing Benefit will be entitled to an additional two weeks’ worth of support while they wait for their first UC payment.
- All new UC claims from a family with 3 or more children will be routed back to tax credits until January 2019.
Remember: since December 2017 the phone number to contact UC is free!
0800 328 9344