Together with Tenants: revised Charter

The consultation and feedback has been completed by the National Housing Federation. They received over 2,500 responses. The Charter has been simplified and streamlined. It covers:

  • Relationships
  • Communication
  • Voice and influence
  • Accountability
  • Quality
  • When things go wrong

We’ll be working with our Tenants Together group to work through the proposal and find a way of working together to be the best we can at delivering the Charter.

You can find out more online.