Severe weather: please bear with us!

Widespread snow has hit Somerset and the West of England leaving about 10-20 cm of snow and more in places.

Snowfall has been accompanied by strong to gale easterly winds, with severe cold and wind chill and very poor visibility. Snow has turned to freezing rain in places, with widespread icy stretches making driving conditions dangerous.

Our in-house maintenance teams and repairs contractors will be handling emergency calls only. We’ll be in touch with you to rearrange less urgent work over the coming week. We are sorry for the inconvenience.

Due to the severe travel and weather warnings in place there aren’t many of us available to take your call but we’re still trying to provide an emergency repairs service. We may take longer than normal to answer your call but please bear with us. If we can’t get to the phone you can leave us a message.

Remember to stay safe in these freezing conditions, and keep checking the Met Office website for weather warning updates.

Our office in King Square is closed at the moment so please stay safe and don’t venture out if you can avoid it!