JOB VACANCY: Housing Officer (maternity cover)

We’re looking for someone who believes in people and their potential to achieve more. You’ll be responsible for developing a relationship that’s built on mutual-trust specifically with around 350 SHAL households and, along with everyone else at SHAL, with all the people who live in our 715 homes.

You will use a solutions focussed approach to working with people on your patch and with colleagues. You don’t need to be doing this now as we will develop that together in SHAL. To be happy in this role you are likely to be someone who loves working with people and seeing them achieve for themselves; someone who always sees the way to create a better future rather than getting bogged down in problems. This role means:

  • Spending your time with tenants at home and in their neighbourhoods rather than in the office. Most of our tenants work so it won’t be a 9-5 job. You will be flexible about when you work so you can respond to what works for your customers
  • Being straight with people in a kind way, making sure that people know they have choices and what the consequences of their choices mean
  • Identifying and creating relationships with the agencies and people who can help you deliver customer value
  • Networking with your customers so that they get to expand the contacts they have which will help them build the life they want SHAL is a small housing association with a big ambition to be the best we can be, to develop new homes, to improve the homes we have already and to work with partners to build the impact we have in the communities where we work across Somerset. We are a company where people are happy to take responsibility, to learn, to get out of their comfort zone and to be absolutely who they are so that they bring all their talents to work.

The ideal applicant will live in Somerset or close by. A full driving licence is essential.

Salary: £25,000 plus essential car allowance plus pension and other benefits

A recruitment pack is available online.