Don’t forget you can send us a text

ASB (plus a message) to report anti-social behaviour;

BAL to get your latest balance;

CARD to order a new payment card;

DD to set up or amend a direct debit;

PAY to find out how you can pay your rent;

REF to get your allpay reference number;

RENTS (plus a message) to talk to your Housing Officer about your rent account;

REPAIR (plus a message) to report a repair