Phone 01278 444344 (7:30 am – 4:30 pm, Monday – Friday & emergency repairs outside of normal working hours). Please note calls are recorded.
Write to Crypton House, Bristol Road, Bridgwater, Somerset, TA6 4SY
Text 07984 355553:
ASB (plus a message) to report anti-social behaviour
BAL to get your latest balance
CARD to order a new payment card
DD to set up or amend a direct debit
MOULD to get information and advice about damp, condensation or mould
PAY to find out how you can pay your rent
REF to get your allpay reference number
RENTS (plus a message) to talk to your Housing Officer about your rent account
REPAIR (plus a message) to report a repair
TEXT to get all these options sent to you by text
UC to get all the information you need about your tenancy to claim Universal Credit
You can visit us at Crypton House by appointment only. Making an appointment will mean the person you want to see will be available. The main entrance to Crypton House is shared with other organisations and you can all us using the intercom.