Our objective is to provide homes to people who are homeless or in housing need.

The Housing Sector has and is still facing unprecedented levels of uncertainty and change. Better use of assets and skills in the sector is an urgent need. Developing homes with little subsidy, combined with the challenges of welfare reforms and rent caps creates unprecedented levels of financial pressure. This will continue to drive major changes in all housing associations. The sector is resilient but change is essential to ensure that the sector’s ethos of providing housing for the less well off and creating sustainable communities is at the heart of what we do. We believe the key to the future of social housing is new ideas, resourcefulness, developing new funding models and partnership working. SHAL must be risk intelligent, agile and committed to our purpose.

We believe that the whole sector needs to respond to the tragedy at Grenfell by renewing the focus on listening to our tenants and responding carefully to their concerns, we must ensure that we are providing safe homes to our tenants. This is paramount.

Our Tenants are at the heart of what we do. SHAL was established almost 25 years ago to house people who were homeless or in housing need. In 2015 we asked our Tenants what they thought our strategic priorities should be, their response was;

  • Build more homes
  • Invest in our homes
  • Provide additional help and support to tenants when needed
  • Create a digital offering

The Board fully embraces tenants’ voice and the regulator’s increased emphasis on development, co-regulation, value for money, effective governance and active risk management.  In order to respond to the changing environment in 2016 the board made the decision to refinance SHAL and buy out of the defined benefit pension scheme, this increased SHAL’s financial viability.

The Board was clear that our strengthened financial position must translate into new homes, investment in our homes in 2017/18 and we must work differently with our tenants to deliver an excellent service, which is fit for purpose and value for money.

You can read our full Annual Report and Financial Statements to find out more.